Updated 8 September 2026
Help & Support
Get help with Blubook, send beta feedback or make a privacy request.
Beta feedback
In TestFlight, select Blubook Network Beta and choose Send Beta Feedback. Include what you were trying to do, what happened, your device model and the app version/build number. A screenshot can help, but remove private information first.
Sign-in help
Check that you are using the email address registered with Blubook. Use Forgot password on the sign-in screen if needed. If the app reports a problem saving your sign-in, include the exact message when contacting us.
Privacy, account deletion and data requests
Use the account and privacy controls in Blubook where available, including Settings → Account → Delete account. You can also email hello@blubook.app from your registered address to request deletion, access, correction or help with your information. We may need to verify ownership. Read the Privacy Policy for how shared records and retention are handled.
Report content or behaviour
Use Report or Block in the app where available, or email support with the relevant profile, group or event and a description of the problem. Blubook support is not an emergency service.
Network Beta payments
The Network Beta does not process payments, collect deposits, hold funds or offer withdrawals. For an arrangement made with another user, contact the relevant party about the agreed terms.
Never send passwords, one-time codes, full card or bank details, or identity documents in an initial support email. Reviewer credentials should be supplied privately to Apple in App Store Connect.